FAQs

 

How long will shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

Is it safe for babies and children’s bedding?

Yes, the UV light is fully shielded and safe for soft surfaces.

Does it work on pet hair?

Absolutely. It pulls dander and fur from fabric without damage.

How long does the battery last?

A full charge gives up to 40 minutes of powerful cleaning.

Can I travel with it?

Yes! It’s compact and TSA-safe for checked luggage.

What surfaces can I use it on?

Mattresses, couches, car seats, pet beds, and more.

Will it damage delicate fabrics like silk or linen?

No, CleanJett Pro is gentle on soft, delicate materials. The UV light and suction are calibrated to clean effectively without pulling or fraying fabric.